What does a robot look like?: A multi-site examination of user expectations about robot appearance

Elizabeth Phillips; Daniel Ullman; Maartje M.A. De Graaf; Bertram F. Malle

doi:10.1177/1541931213601786

What does a robot look like? A multi-site examination of user expectations about robot appearance

Elizabeth Phillips, Daniel Ullman, Maartje M.A. De Graaf, Bertram F. Malle

Human-Centered Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Robot design is a critical component of human-robot interaction. A robot's appearance shapes people's expectations of that robot, which in turn affect human-robot interaction. This paper reports on an exploratory analysis of 155 drawings of robots that were collected across three studies. The purpose was to gain a better understanding of people's a priori expectations about the appearance of robots across a variety of robot types (household, military, humanoid, generic, and AI). The findings suggest that people's visualizations of robots have common features that can be grouped into five broad components. People seem to distinguish between human-like and machine-like robots, with a default visualization of robots having a human-like appearance. In addition, expectations about robot appearance may be dependent on application domain.

Original language	English
Title of host publication	Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
Publisher	Human Factors an Ergonomics Society Inc.
Pages	1215-1219
Number of pages	5
Volume	2017-October
ISBN (Electronic)	9780945289531
DOIs	https://doi.org/10.1177/1541931213601786
Publication status	Published - 1 Jan 2017
Event	Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 - Austin, United States Duration: 9 Oct 2017 → 13 Oct 2017

Conference

Conference	Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
Country/Territory	United States
City	Austin
Period	9/10/17 → 13/10/17

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10.1177/1541931213601786

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Phillips, E., Ullman, D., De Graaf, M. M. A., & Malle, B. F. (2017). What does a robot look like? A multi-site examination of user expectations about robot appearance. In Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 (Vol. 2017-October, pp. 1215-1219). Human Factors an Ergonomics Society Inc.. https://doi.org/10.1177/1541931213601786

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title = "What does a robot look like?: A multi-site examination of user expectations about robot appearance",

abstract = "Robot design is a critical component of human-robot interaction. A robot's appearance shapes people's expectations of that robot, which in turn affect human-robot interaction. This paper reports on an exploratory analysis of 155 drawings of robots that were collected across three studies. The purpose was to gain a better understanding of people's a priori expectations about the appearance of robots across a variety of robot types (household, military, humanoid, generic, and AI). The findings suggest that people's visualizations of robots have common features that can be grouped into five broad components. People seem to distinguish between human-like and machine-like robots, with a default visualization of robots having a human-like appearance. In addition, expectations about robot appearance may be dependent on application domain.",

author = "Elizabeth Phillips and Daniel Ullman and {De Graaf}, {Maartje M.A.} and Malle, {Bertram F.}",

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language = "English",

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booktitle = "Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017",

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Phillips, E, Ullman, D, De Graaf, MMA & Malle, BF 2017, What does a robot look like? A multi-site examination of user expectations about robot appearance. in Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017. vol. 2017-October, Human Factors an Ergonomics Society Inc., pp. 1215-1219, Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017, Austin, United States, 9/10/17. https://doi.org/10.1177/1541931213601786

What does a robot look like? A multi-site examination of user expectations about robot appearance. / Phillips, Elizabeth; Ullman, Daniel; De Graaf, Maartje M.A. et al.
Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017. Vol. 2017-October Human Factors an Ergonomics Society Inc., 2017. p. 1215-1219.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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What does a robot look like? A multi-site examination of user expectations about robot appearance

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