Abstract
The authors conducted a systematic review on the topic of victim satisfaction with criminal justice to examine which aspects of the procedure and the legal outcome are associated with victim satisfaction. The systematic review resulted in 22 articles. Factors were conceptualized into (1) variables related to the procedure and (2) variables related to the outcome. The study uncovered covariates of satisfaction in both categories. Findings, however, were ambiguous. The mixed findings suggest there is a need to understand both the differences among victims and when certain facets are more important in influencing satisfaction with the judicial process.
| Original language | English |
|---|---|
| Pages (from-to) | 119-147 |
| Number of pages | 29 |
| Journal | Victims and Offenders |
| Volume | 8 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 1 Apr 2013 |
Keywords
- criminal justice
- quality of the outcome
- quality of the procedure
- systematic review
- victim satisfaction
