Victim Satisfaction with Criminal Justice: A Systematic Review

Malini Laxminarayan*, Mark Bosmans, Robert Porter, Lorena Sosa

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The authors conducted a systematic review on the topic of victim satisfaction with criminal justice to examine which aspects of the procedure and the legal outcome are associated with victim satisfaction. The systematic review resulted in 22 articles. Factors were conceptualized into (1) variables related to the procedure and (2) variables related to the outcome. The study uncovered covariates of satisfaction in both categories. Findings, however, were ambiguous. The mixed findings suggest there is a need to understand both the differences among victims and when certain facets are more important in influencing satisfaction with the judicial process.

Original languageEnglish
Pages (from-to)119-147
Number of pages29
JournalVictims and Offenders
Volume8
Issue number2
DOIs
Publication statusPublished - 1 Apr 2013

Keywords

  • criminal justice
  • quality of the outcome
  • quality of the procedure
  • systematic review
  • victim satisfaction

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