User-friendly websites in the eyes of young and old people

E.F. Loos, E.A. Mante-Meijer

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

    Abstract

    Do elderly people really navigate websites in a different way than younger people do? Or are the differences within this group (such as those due to gender, education, computer experience and cultural background) bigger then differences between younger and older people? This paper first discusses usability studies (mainly, in this case, eye-tracking studies) on the user-friendliness of websites, focusing on older people. A social semiotic framework is then presented for future empirical research into specific enablers and constraints related to the user-friendliness of websites as an information source for the very diverse group that constitutes the elderly population.
    Original languageUndefined/Unknown
    Title of host publicationProceedings of A transdisciplinary conference organised by COST Action 298 "Participation in the Broadband Society", Copenhagen, Denmark, 13th-15th May 2009
    EditorsB. Sapio, L. Fortunati, L. Haddon, E.A. Mante-Meijer, T. Turk, E.F. Loos
    PublisherCOST
    Pages775-779
    Number of pages5
    Publication statusPublished - 13 May 2009

    Bibliographical note

    The good, the bad and the challenging : the user and the future of information and communication technologies

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