Abstract
In today’s fast-paced world, museums must evolve to meet the growing demand for immersive and interactive visitor experiences. This study explores how touchscreen kiosks and Simulated Reality (SR) technology support user experience in museums. Through a user study with 104 visitors we identify the strengths and limitations of both technologies. Our findings show, for example, that touchscreens offer more control whereas SR offers more enjoyment. Adopting adequate technologies can make museum experiences more engaging.
| Original language | English |
|---|---|
| Title of host publication | Games and Learning Alliance - 14th International Conference, GALA 2025, Proceedings |
| Editors | Sander Bakkes, Francesco Bellotti, Pierpaolo Dondio, Manuel Ninaus, Vanissa Wannick, Antonio Bucchiarone |
| Publisher | Springer |
| Pages | 439-445 |
| Number of pages | 7 |
| ISBN (Electronic) | 978-3-032-11043-5 |
| ISBN (Print) | 978-3-032-11042-8 |
| DOIs | |
| Publication status | Published - 2 Jan 2026 |
| Event | 14th International Conference on Games and Learning Alliance, GALA 2025 - Utrecht, Netherlands Duration: 19 Nov 2025 → 21 Nov 2025 |
Publication series
| Name | Lecture Notes in Computer Science |
|---|---|
| Volume | 16307 |
| ISSN (Print) | 0302-9743 |
| ISSN (Electronic) | 1611-3349 |
Conference
| Conference | 14th International Conference on Games and Learning Alliance, GALA 2025 |
|---|---|
| Country/Territory | Netherlands |
| City | Utrecht |
| Period | 19/11/25 → 21/11/25 |
Bibliographical note
Publisher Copyright:© The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.
Keywords
- Simulated Reality
- Touchscreen Kiosk
- User Experience