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Towards an e-government enterprise architecture framework for developing economies

  • Flavia Namagembe
  • , Agnes Nakakawa
  • , Fiona Tulinayo
  • , Erik Proper
  • , Sietse Overbeek*
  • *Corresponding author for this work
  • Makerere University
  • Luxembourg Institute of Science and Technology

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The growth and uptake of e-government in developing economies is still affected by the interoperability challenge, which can be perceived as an orchestration of several issues that imply the existence of gaps in methods used for e-government planning and implementation. To a great extent, various counterparts in developed economies have succeeded in addressing the method-related gaps by developing e-government enterprise architectures, as blueprints for guiding e-government initiatives in a holistic and manageable way. However, existing e-government enterprise architectures are country-specific to appropriately serve their intended purpose, while enterprise architecture frameworks or methods are generic to accommodate several enterprise contexts. The latter do not directly accommodate the unique peculiarities of e-government efforts. Thus, a detailed method is lacking that can be adapted by developing economies to develop e-government enterprise architectures that fit their contexts. To address the gap, this article presents research that adopted a Design Science approach to develop an e-Government Enterprise Architecture Framework (EGEAF), as an explicit method for guiding the design of e-government enterprise architectures in a developing economy. EGEAF was designed by extending the Architecture Development Method of The Open Group Architecture Framework (TOGAF ADM) to address requirements for developing interoperable e-government solutions in a developing economy. EGEAF was evaluated using two scenarios in the Ugandan context, and findings indicate that it is feasible; its design is understandable to enable its adoption and extension to accommodate requirements for developing interoperable e-government solutions in other developing economies.

Original languageEnglish
Article number193
Pages (from-to)30-66
Number of pages37
JournalComplex Systems Informatics and Modeling Quarterly
Volume2023
Issue number35
DOIs
Publication statusPublished - Jun 2023

Bibliographical note

Funding Information:
• Agenda/context, supporting tools, and duration: Two discrete sessions were conducted. Session 1 involved walkthrough discussions of EGEAF design, its question log, and expected outputs and products. This was a virtual session supported by Zoom. Thereafter, participants were given two weeks to independently review EGEAF design documents. Session 2 involved eliciting feedback from participants on the design of EGEAF. Session 2 was also virtual session supported by both Zoom and MeetingWizard. Zoom was used to enable dialog between participants; and MeetingWizard was used as the Group Support System, to enable systematic elicitation and consolidation of views from participants.

Publisher Copyright:
© 2023 Flavia Namagembe, Agnes Nakakawa, Fiona P. Tulinayo, Henderik A. Proper, and Sietse Overbeek.

Keywords

  • e-Government
  • Enterprise Architecture
  • Developing Economies
  • e-Government Interoperability

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