Tiramisù: A Recipe for Visual Sensemaking of Multi-faceted Process Information

Anti Alman, Alessio Arleo, Iris Beerepoot*, Andrea Burattin, Claudio Di Ciccio, Manuel Resinas

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Knowledge-intensive processes represent a particularly challenging scenario for process mining. The flexibility that such processes allow constitutes a hurdle as it is hard to capture in a single model. To tackle this problem, multiple visual representations of the same processes could be beneficial, each addressing different information dimensions according to the specific needs and background knowledge of the concrete process workers and stakeholders. In this idea paper, we propose a novel framework leveraging visual analytics for the interactive visualization of multi-faceted process information, aimed at easing the investigation tasks of users in their process analysis tasks. This is primarily achieved by an interconnection of multiple visual layers, which allow our framework to display process information under different perspectives and to project these perspectives onto a domain-friendly representation of the context in which the process unfolds. We demonstrate the feasibility of the framework through its application in two use-case scenarios in the context of healthcare and personal information management.

Original languageEnglish
Title of host publicationProcess Mining Workshops - ICPM 2023 International Workshops, 2023, Revised Selected Papers
EditorsJohannes De Smedt, Pnina Soffer
PublisherSpringer
Pages19-31
Number of pages13
ISBN (Print)9783031561061
DOIs
Publication statusPublished - 13 Apr 2024
EventInternational workshops which were held in conjunction with 5th International Conference on Process Mining, ICPM 2023 - Rome, Italy
Duration: 23 Oct 202327 Oct 2023

Publication series

NameLecture Notes in Business Information Processing
Volume503 LNBIP
ISSN (Print)1865-1348
ISSN (Electronic)1865-1356

Conference

ConferenceInternational workshops which were held in conjunction with 5th International Conference on Process Mining, ICPM 2023
Country/TerritoryItaly
CityRome
Period23/10/2327/10/23

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Keywords

  • Knowledge-intensive processes
  • Process mining
  • Visual analytics

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