The Westerveld framework for interprofessional feedback dialogues in health professions education

Claudia Tielemans, Renske de Kleijn, Marieke van der Schaaf, Sjoukje van den Broek, Tineke Westerveld

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

Interprofessional feedback dialogues play a crucial role in educating the adaptive team members that health care practice requires. The aim of this study is to develop principles for interprofessional feedback dialogues, to support healthcare education on feedback processes in an interprofessional context. A critical review of the literature on (interprofessional) feedback, and discussions with local experts resulted in an initial framework. This was input for a two-round expert panel with international, leading scholars in the fields of feedback (n = 5) and interprofessional education (n = 5). Experts showed increased agreement and consensus over the rounds resulting in a framework, called the Westerveld framework, structured around seven criteria: Open and respectful; Relevant; Timely; Dialogical; Responsive; Sense making; and Actionable. The framework contains columns with feedback dialogue principles for information givers and users, and columns with additions to be taken into account in an interprofessional healthcare context. Structuring the information giver and user columns around the same criteria, emphasises shared responsibility of participants in a feedback dialogue. The integration of interprofessional additions facilitates transfer to the healthcare context. The Westerveld framework can provide guidance to teachers and students in interprofessional education, contributing to both student and teacher feedback literacy.

Original languageEnglish
Pages (from-to)241-257
Number of pages17
JournalAssessment & Evaluation in Higher Education
Volume48
Issue number2
Early online date12 Sept 2021
DOIs
Publication statusPublished - 2023
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

Funding

This study was conducted with the support of a Comenius Senior Fellow grant (2019) from the Netherlands Initiative for Education Research (NRO). We thank Charlotte Eijkelboom, Larissa den Boer, Adriana Israël, and Tineke Aantjes, for sharing their thoughts and expertise in our local expert group discussions. Furthermore, we wish to acknowledge the contribution of the ten experts who participated in our study, as well as the reviewers, who will remain anonymous. Additionally, we want to thank Naomi Winstone and Edd Pitt for putting together this special issue. Tineke Westerveld was the visionary behind this framework, which is named in her honour. We want to acknowledge her for being the backbone of our team, and for her wider contribution to interprofessional healthcare education. We are immeasurably grateful for her vision, guidance, and passion, and we will continue our research in the field of interprofessional healthcare education in her memory.

FundersFunder number
Netherlands Initiative for Education Research

    Keywords

    • Feedback dialogue
    • feedback literacy
    • interprofessional education
    • learner agency
    • responsibility sharing

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