The role of reference frames in learners’ internal feedback generation with a learning analytics dashboard

Being able to self-regulate can positively impact learners’ academic achievement. An inherent catalyst of Self-Regulated Learning (SRL) is internal feedback, the new knowledge which is generated when comparing current knowledge against reference information. Learners may not always generate internal feedback, hampering further SRL. Supporting SRL can be done with a Learning Analytics Dashboard (LAD), in which reference frames allow for comparisons and facilitate internal feedback generation. This study explores internal feedback generation using a LAD and the effect of reference frame availability. A multiple method design examined the interplay of reference frames, comparison processes, internal feedback generation and preparatory activities engagement. Differences between three conditions were explored using Bain ANOVA's. Results showed that reference frames almost exclude other external comparators and are used in parallel with an internal comparator. A peer reference frame leads to most verbalizations of internal feedback, and potentially to most verbalizations of preparatory activities.