The orchestrator's partner management framework for software ecosystems

Paul van Vulpen; Slinger Jansen; Sjaak Brinkkemper

doi:10.1016/j.scico.2021.102722

The orchestrator's partner management framework for software ecosystems

Paul van Vulpen, Slinger Jansen^*, Sjaak Brinkkemper

^*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

Abstract

In software ecosystems, partner management concerns establishing and maintaining meaningful relationships with partners to improve ecosystem health. At the same time, software ecosystem orchestrators have insufficient insight into partner management tools. Because of this, they fail in attracting and maintaining partnerships with software producing organizations, ultimately hindering their ability to build healthy software ecosystems. This research presents a classification for partner management activities to aid orchestrators in establishing and maintaining partnerships. We contribute (1) a methodology to assess partner management in software ecosystems, (2) a classification of knowledge and activities for partner management, and (3) a starting point for the development of theory regarding partner management activities. The classification and the activities are evaluated in five case studies of software platform orchestrators.

Original language	English
Article number	102722
Pages (from-to)	1-31
Journal	Science of Computer Programming
Volume	213
DOIs	https://doi.org/10.1016/j.scico.2021.102722
Publication status	Published - 1 Jan 2022

Bibliographical note

Funding Information:
We thank the case study companies and the interviewees for granting us the time with them for our research. We thank the four academic experts for providing an evaluation of the SECO-PMF. Finally, we thank the four anonymous reviewers of the SCP journal, who provided us with numerous comments and helpful feedback that have significantly improved our work.

Publisher Copyright:
© 2021 The Author(s)

Funding

We thank the case study companies and the interviewees for granting us the time with them for our research. We thank the four academic experts for providing an evaluation of the SECO-PMF. Finally, we thank the four anonymous reviewers of the SCP journal, who provided us with numerous comments and helpful feedback that have significantly improved our work.

Keywords

Partner management
Software ecosystem governance
Software ecosystem health
Software ecosystem orchestration

Access to Document

10.1016/j.scico.2021.102722Licence: CC BY

1-s2.0-S0167642321001155-mainFinal published version, 1.52 MBLicence: CC BY

Cite this

@article{962b25ebad234bff81f6d2eee0c75939,

title = "The orchestrator's partner management framework for software ecosystems",

abstract = "In software ecosystems, partner management concerns establishing and maintaining meaningful relationships with partners to improve ecosystem health. At the same time, software ecosystem orchestrators have insufficient insight into partner management tools. Because of this, they fail in attracting and maintaining partnerships with software producing organizations, ultimately hindering their ability to build healthy software ecosystems. This research presents a classification for partner management activities to aid orchestrators in establishing and maintaining partnerships. We contribute (1) a methodology to assess partner management in software ecosystems, (2) a classification of knowledge and activities for partner management, and (3) a starting point for the development of theory regarding partner management activities. The classification and the activities are evaluated in five case studies of software platform orchestrators.",

keywords = "Partner management, Software ecosystem governance, Software ecosystem health, Software ecosystem orchestration",

author = "{van Vulpen}, Paul and Slinger Jansen and Sjaak Brinkkemper",

note = "Funding Information: We thank the case study companies and the interviewees for granting us the time with them for our research. We thank the four academic experts for providing an evaluation of the SECO-PMF. Finally, we thank the four anonymous reviewers of the SCP journal, who provided us with numerous comments and helpful feedback that have significantly improved our work. Publisher Copyright: {\textcopyright} 2021 The Author(s)",

year = "2022",

month = jan,

day = "1",

doi = "10.1016/j.scico.2021.102722",

language = "English",

volume = "213",

pages = "1--31",

journal = "Science of Computer Programming",

issn = "0167-6423",

publisher = "Elsevier BV",

}

TY - JOUR

T1 - The orchestrator's partner management framework for software ecosystems

AU - van Vulpen, Paul

AU - Jansen, Slinger

AU - Brinkkemper, Sjaak

N1 - Funding Information: We thank the case study companies and the interviewees for granting us the time with them for our research. We thank the four academic experts for providing an evaluation of the SECO-PMF. Finally, we thank the four anonymous reviewers of the SCP journal, who provided us with numerous comments and helpful feedback that have significantly improved our work. Publisher Copyright: © 2021 The Author(s)

PY - 2022/1/1

Y1 - 2022/1/1

N2 - In software ecosystems, partner management concerns establishing and maintaining meaningful relationships with partners to improve ecosystem health. At the same time, software ecosystem orchestrators have insufficient insight into partner management tools. Because of this, they fail in attracting and maintaining partnerships with software producing organizations, ultimately hindering their ability to build healthy software ecosystems. This research presents a classification for partner management activities to aid orchestrators in establishing and maintaining partnerships. We contribute (1) a methodology to assess partner management in software ecosystems, (2) a classification of knowledge and activities for partner management, and (3) a starting point for the development of theory regarding partner management activities. The classification and the activities are evaluated in five case studies of software platform orchestrators.

AB - In software ecosystems, partner management concerns establishing and maintaining meaningful relationships with partners to improve ecosystem health. At the same time, software ecosystem orchestrators have insufficient insight into partner management tools. Because of this, they fail in attracting and maintaining partnerships with software producing organizations, ultimately hindering their ability to build healthy software ecosystems. This research presents a classification for partner management activities to aid orchestrators in establishing and maintaining partnerships. We contribute (1) a methodology to assess partner management in software ecosystems, (2) a classification of knowledge and activities for partner management, and (3) a starting point for the development of theory regarding partner management activities. The classification and the activities are evaluated in five case studies of software platform orchestrators.

KW - Partner management

KW - Software ecosystem governance

KW - Software ecosystem health

KW - Software ecosystem orchestration

UR - http://www.scopus.com/inward/record.url?scp=85116340314&partnerID=8YFLogxK

U2 - 10.1016/j.scico.2021.102722

DO - 10.1016/j.scico.2021.102722

M3 - Article

AN - SCOPUS:85116340314

SN - 0167-6423

VL - 213

SP - 1

EP - 31

JO - Science of Computer Programming

JF - Science of Computer Programming

M1 - 102722

ER -

The orchestrator's partner management framework for software ecosystems

Abstract

Bibliographical note

Funding

Keywords

Access to Document

Other files and links

Fingerprint

Cite this