Telekomünikasyon müşterilerinin davraniş analizi için gerçekçi veri üreten bir simülatör

Çiǧdem Koçberber Kontaci; Okan Çetintürk; Güven Gül Polat; Kerem Can Özkisacik; Albert Ali Salah

doi:10.1109/SIU.2016.7495796

Telekomünikasyon müşterilerinin davraniş analizi için gerçekçi veri üreten bir simülatör

Translated title of the contribution: A simulator for generating realistic simulations of telecom customer behaviors

Çiǧdem Koçberber Kontaci, Okan Çetintürk, Güven Gül Polat, Kerem Can Özkisacik, Albert Ali Salah

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

The income of telecommunication companies depends on the accurate analysis of customer behavior, on subsequent adaptation of the company to the technological advances in the competitive GSM market, and on marketing new products and services. However, the analysis of sensitive customer data outside these companies is problematic, as it is not usually possible to get informed consent of the customers. In this work, we describe a simulator to generate realistic GSM customer data and open several large datasets generated with this simulator, to the use of researchers. On these datasets, it is possible to test algorithms of customer behavior analysis, including churn analysis, customer segmentation, and anomaly detection.

Translated title of the contribution	A simulator for generating realistic simulations of telecom customer behaviors
Original language	Turkish
Title of host publication	2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings
Publisher	IEEE
Pages	537-540
Number of pages	4
ISBN (Electronic)	9781509016792
DOIs	https://doi.org/10.1109/SIU.2016.7495796
Publication status	Published - 20 Jun 2016
Externally published	Yes
Event	24th Signal Processing and Communication Application Conference, SIU 2016 - Zonguldak, Turkey Duration: 16 May 2016 → 19 May 2016

Conference

Conference	24th Signal Processing and Communication Application Conference, SIU 2016
Country/Territory	Turkey
City	Zonguldak
Period	16/05/16 → 19/05/16

Keywords

anomaly detection
churn
customer behavior analysis
customer segmentation
GSM
telecommunication operator

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10.1109/SIU.2016.7495796

Cite this

@inproceedings{234f028ba104401dbbcb211a9de72ea1,

title = "Telekom{\"u}nikasyon m{\"u}{\c s}terilerinin davrani{\c s} analizi i{\c c}in ger{\c c}ek{\c c}i veri {\"u}reten bir sim{\"u}lat{\"o}r",

abstract = "The income of telecommunication companies depends on the accurate analysis of customer behavior, on subsequent adaptation of the company to the technological advances in the competitive GSM market, and on marketing new products and services. However, the analysis of sensitive customer data outside these companies is problematic, as it is not usually possible to get informed consent of the customers. In this work, we describe a simulator to generate realistic GSM customer data and open several large datasets generated with this simulator, to the use of researchers. On these datasets, it is possible to test algorithms of customer behavior analysis, including churn analysis, customer segmentation, and anomaly detection.",

keywords = "anomaly detection, churn, customer behavior analysis, customer segmentation, GSM, telecommunication operator",

author = "Kontaci, {{\c C}iǧdem Ko{\c c}berber} and Okan {\c C}etint{\"u}rk and Polat, {G{\"u}ven G{\"u}l} and {\"O}zkisacik, {Kerem Can} and Salah, {Albert Ali}",

year = "2016",

month = jun,

day = "20",

doi = "10.1109/SIU.2016.7495796",

language = "Turkish",

pages = "537--540",

booktitle = "2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings",

publisher = "IEEE",

address = "United States",

note = "24th Signal Processing and Communication Application Conference, SIU 2016 ; Conference date: 16-05-2016 Through 19-05-2016",

}

Kontaci, ÇK, Çetintürk, O, Polat, GG, Özkisacik, KC & Salah, AA 2016, Telekomünikasyon müşterilerinin davraniş analizi için gerçekçi veri üreten bir simülatör. in 2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings. IEEE, pp. 537-540, 24th Signal Processing and Communication Application Conference, SIU 2016, Zonguldak, Turkey, 16/05/16. https://doi.org/10.1109/SIU.2016.7495796

Telekomünikasyon müşterilerinin davraniş analizi için gerçekçi veri üreten bir simülatör. / Kontaci, Çiǧdem Koçberber; Çetintürk, Okan; Polat, Güven Gül et al.
2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings. IEEE, 2016. p. 537-540.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Telekomünikasyon müşterilerinin davraniş analizi için gerçekçi veri üreten bir simülatör

AU - Kontaci, Çiǧdem Koçberber

AU - Çetintürk, Okan

AU - Polat, Güven Gül

AU - Özkisacik, Kerem Can

AU - Salah, Albert Ali

PY - 2016/6/20

Y1 - 2016/6/20

N2 - The income of telecommunication companies depends on the accurate analysis of customer behavior, on subsequent adaptation of the company to the technological advances in the competitive GSM market, and on marketing new products and services. However, the analysis of sensitive customer data outside these companies is problematic, as it is not usually possible to get informed consent of the customers. In this work, we describe a simulator to generate realistic GSM customer data and open several large datasets generated with this simulator, to the use of researchers. On these datasets, it is possible to test algorithms of customer behavior analysis, including churn analysis, customer segmentation, and anomaly detection.

AB - The income of telecommunication companies depends on the accurate analysis of customer behavior, on subsequent adaptation of the company to the technological advances in the competitive GSM market, and on marketing new products and services. However, the analysis of sensitive customer data outside these companies is problematic, as it is not usually possible to get informed consent of the customers. In this work, we describe a simulator to generate realistic GSM customer data and open several large datasets generated with this simulator, to the use of researchers. On these datasets, it is possible to test algorithms of customer behavior analysis, including churn analysis, customer segmentation, and anomaly detection.

KW - anomaly detection

KW - churn

KW - customer behavior analysis

KW - customer segmentation

KW - GSM

KW - telecommunication operator

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DO - 10.1109/SIU.2016.7495796

M3 - Conference contribution

AN - SCOPUS:84982803475

SP - 537

EP - 540

BT - 2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings

PB - IEEE

T2 - 24th Signal Processing and Communication Application Conference, SIU 2016

Y2 - 16 May 2016 through 19 May 2016

ER -

Telekomünikasyon müşterilerinin davraniş analizi için gerçekçi veri üreten bir simülatör

Abstract

Conference

Keywords

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