Abstract
‘Super apps’ are on the rise. This study explores the characteristics, origins, and manifestations of these apps worldwide, presenting the concept of ‘super-appification’ to describe processes of conglomeration in the global digital economy. Super apps aim to become deeply integrated into people’s everyday lives, capturing and monetising essential activities. By analysing 41 super apps, we identify four distinct types of ‘super-app constellations’, showcasing different patterns and dynamics of conglomeration: ‘Swiss-Army Knife’ apps that consolidate services in one app, ‘Family’ apps that expand through subsidiaries, and ‘Host’ and ‘Hub’-style apps that leverage external developers. This typology offers a comprehensive understanding of the conglomeration patterns underpinning the rise of super apps, involving corporate, development and international expansion strategies. Ultimately, super-appification represents an intensified form of ‘appification’, as these apps increasingly pervade and commodify various aspects of everyday life, such as payment, insurance, grocery delivery, mobility and travel, with significant sociopolitical implications.
Original language | English |
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Pages (from-to) | 1–24 |
Journal | New Media and Society |
DOIs | |
Publication status | E-pub ahead of print - 10 Jan 2024 |
Bibliographical note
Publisher Copyright:© The Author(s) 2024.
Funding
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: Parts of this work were supported by the Dutch Research Council (NWO) Spinoza Prize grant number SPI.2021.001 (awarded in 2021 to José van Dijck, Professor of Media and Digital Society at Utrecht University); the German Research Foundation (Deutsche Forschungsgemeinschaft, DFG), project number 262513311 (SFB 1187: ‘Media of Cooperation’); and the Dutch Research Council (NWO), project number VI.Veni.191C.048.
Funders | Funder number |
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Deutsche Forschungsgemeinschaft | 262513311, SFB 1187, VI.Veni.191C.048 |
Nederlandse Organisatie voor Wetenschappelijk Onderzoek | SPI.2021.001 |
Keywords
- App constellations
- app economy
- app ecosystems
- app studies
- appification
- conglomeration
- digital economy
- digital methods
- platform studies
- super apps