Summarization of Elicitation Conversations to Locate Requirements-Relevant Information

Tjerk Spijkman; Xavier de Bondt; Fabiano Dalpiaz; Sjaak Brinkkemper

doi:10.1007/978-3-031-29786-1_9

Summarization of Elicitation Conversations to Locate Requirements-Relevant Information

Tjerk Spijkman, Xavier de Bondt, Fabiano Dalpiaz, Sjaak Brinkkemper

Sub Software Production

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

[Context and motivation] Conversations around requirements, such as interviews and workshops, are a key activity of requirements elicitation, and play a significant role in the creation of requirements specifications. [Question/problem] While these conversations contain a wealth of knowledge, requirements engineers use them mainly through note-taking during the conversation and by recalling the information from their memory. There is potential for supporting practitioners by retrieving important information from the recordings of these conversations. [Principal ideas/results] Although transcriptions can be automatically generated with good accuracy, they often contain excessive text to be efficiently used for processing requirements elicitation sessions. Thus, we observed a need to transform these datasets into a useful format for requirements engineers to analyze. [Contribution] We present RECONSUM, a prototype that utilizes Natural Language Processing (NLP) to summarize requirements conversations. RECONSUM takes as input a transcribed conversation, and it filters the speaker turns by keeping only those that include a question and that are expected to contain, or to be answered with, requirements-relevant information. In addition to presenting RECONSUM, we experiment with different algorithms to assess the most effective combination.

Original language	English
Title of host publication	Proceedings of the 29th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2023)
Subtitle of host publication	Foundation for Software Quality - 29th International Working Conference, REFSQ 2023, Proceedings
Editors	Alessio Ferrari, Birgit Penzenstadler
Pages	122-139
Number of pages	18
DOIs	https://doi.org/10.1007/978-3-031-29786-1_9
Publication status	Published - 2023

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	13975 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Bibliographical note

Funding Information:
We thank all the participants who acted as taggers. The use of the recorded and transcribed dataset is made possible thanks to the ethical Science-Geosciences Ethics Review Board of Utrecht University (case S-20339).

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Requirements Elicitation
Natural Language Processing
Conversational RE
Requirements-Relevant Information

Access to Document

10.1007/978-3-031-29786-1_9

978-3-031-29786-1_9Final published version, 0.99 MBLicence: Taverne

Cite this

Spijkman, T., Bondt, X. D., Dalpiaz, F., & Brinkkemper, S. (2023). Summarization of Elicitation Conversations to Locate Requirements-Relevant Information. In A. Ferrari, & B. Penzenstadler (Eds.), Proceedings of the 29th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2023): Foundation for Software Quality - 29th International Working Conference, REFSQ 2023, Proceedings (pp. 122-139). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13975 LNCS). https://doi.org/10.1007/978-3-031-29786-1_9

Spijkman, Tjerk ; Bondt, Xavier de ; Dalpiaz, Fabiano et al. / Summarization of Elicitation Conversations to Locate Requirements-Relevant Information. Proceedings of the 29th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2023): Foundation for Software Quality - 29th International Working Conference, REFSQ 2023, Proceedings. editor / Alessio Ferrari ; Birgit Penzenstadler. 2023. pp. 122-139 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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Spijkman, T, Bondt, XD, Dalpiaz, F & Brinkkemper, S 2023, Summarization of Elicitation Conversations to Locate Requirements-Relevant Information. in A Ferrari & B Penzenstadler (eds), Proceedings of the 29th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2023): Foundation for Software Quality - 29th International Working Conference, REFSQ 2023, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 13975 LNCS, pp. 122-139. https://doi.org/10.1007/978-3-031-29786-1_9

Summarization of Elicitation Conversations to Locate Requirements-Relevant Information. / Spijkman, Tjerk; Bondt, Xavier de; Dalpiaz, Fabiano et al.
Proceedings of the 29th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2023): Foundation for Software Quality - 29th International Working Conference, REFSQ 2023, Proceedings. ed. / Alessio Ferrari; Birgit Penzenstadler. 2023. p. 122-139 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13975 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Bondt, Xavier de

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N1 - Funding Information: We thank all the participants who acted as taggers. The use of the recorded and transcribed dataset is made possible thanks to the ethical Science-Geosciences Ethics Review Board of Utrecht University (case S-20339). Publisher Copyright: © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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Spijkman T, Bondt XD, Dalpiaz F , Brinkkemper S. Summarization of Elicitation Conversations to Locate Requirements-Relevant Information. In Ferrari A, Penzenstadler B, editors, Proceedings of the 29th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2023): Foundation for Software Quality - 29th International Working Conference, REFSQ 2023, Proceedings. 2023. p. 122-139. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-29786-1_9

Summarization of Elicitation Conversations to Locate Requirements-Relevant Information

Abstract

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Keywords

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