SMART: A Tool for Trust and Reputation Management in Social Media

Nishant Saurabh*, Manuel Herold, Hamid Mohammadi Fard, Radu Prodan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Social media platforms are becoming increasingly popular and essential for next-generation connectivity. However, the emergence of social media also poses critical trust challenges due to the vast amount of created and propagated content. This paper proposes a data-driven tool called SMART for trust and reputation management based on community engagement and rescaled sigmoid model. SMART’s integrated design adopts a set of expert systems with a unique inference logic for trust estimation to compute weighted trust ratings of social media content. SMART further utilizes the trust ratings to compute user reputation and represent them using a sigmoid curve that prevents infinite accumulation of reputation ratings by a user. We demonstrate the SMART tool prototype using a pilot social media application and highlight its user-friendly interfaces for trustworthy content exploration.

Original languageEnglish
Title of host publicationEuro-Par 2021
Subtitle of host publicationParallel Processing Workshops - Euro-Par 2021 International Workshops, 2021, Revised Selected Papers
EditorsRicardo Chaves, Dora B. Heras, Aleksandar Ilic, Didem Unat, Rosa M. Badia, Andrea Bracciali, Patrick Diehl, Anshu Dubey, Oh Sangyoon, Stephen L. Scott, Laura Ricci
PublisherSpringer
Pages417-427
Number of pages11
ISBN (Print)9783031061554
DOIs
Publication statusPublished - 2022
Externally publishedYes
Event27th International Conference on Parallel and Distributed Computing, Euro-Par 2021 - Virtual, Online
Duration: 30 Aug 202131 Aug 2021

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13098 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference27th International Conference on Parallel and Distributed Computing, Euro-Par 2021
CityVirtual, Online
Period30/08/2131/08/21

Bibliographical note

Funding Information:
ARTICONF receives funding from the European Union’s Horizon 2020 research and innovation program under grant agreement number 825134.

Publisher Copyright:
© 2022, Springer Nature Switzerland AG.

Funding

This work received funding from the European Union’s Horizon 2020 research and innovation programme, grant agreement 825134, “Smart Social Media Ecosytstem in a Blockchain Federated Environment (ARTICONF)”.

Keywords

  • Community engagement
  • Reputation
  • Sigmoid model
  • Social media
  • Trust

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