Signaling Robot Trustworthiness: Effects of Behavioral Cues as Warnings

Rik van den Brule; Gijsbert Bijlstra; Ron Dotsch; Daniel H. J. Wigboldus; Pim Haselager

Signaling Robot Trustworthiness: Effects of Behavioral Cues as Warnings

Rik van den Brule^*, Gijsbert Bijlstra, Ron Dotsch, Daniel H. J. Wigboldus, Pim Haselager

^*Corresponding author for this work

Chair Aarts

Radboud University Nijmegen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

By making use of existing social behavioral cues, domestic robots can express their uncertainty about their actions. Ideally, when a robot can warn that a mistake is likely, humans can take preemptive actions to ensure the successful completion of the robot's task. In the present research we show that a robot employing behavioral cues predictive of making mistakes is judged as more reliable and understandable than robots that do not use these cues predictively, and is trusted on par with a robot that does not employ behavioral cues.

Original language	English
Title of host publication	SOCIAL ROBOTICS, ICSR 2013
Editors	G Herrmann, MJ Pearson, A Lenz, P Bremner, A Spiers, U Leonards
Place of Publication	BERLIN
Publisher	Springer
Pages	583-584
Number of pages	2
ISBN (Print)	978-3-319-02674-9
Publication status	Unpublished - 2013
Event	5th International Conference on Social Robotics (ICSR) - Bristol, United Kingdom Duration: 27 Oct 2013 → 29 Oct 2013

Publication series

Name	Lecture Notes in Artificial Intelligence
Publisher	SPRINGER-VERLAG BERLIN
Volume	8239
ISSN (Print)	0302-9743

Conference

Conference	5th International Conference on Social Robotics (ICSR)
Country/Territory	United Kingdom
Period	27/10/13 → 29/10/13

Keywords

TRUST

Cite this

@inproceedings{9e5ea6e200584d3086aefcf1c0f76945,

title = "Signaling Robot Trustworthiness: Effects of Behavioral Cues as Warnings",

abstract = "By making use of existing social behavioral cues, domestic robots can express their uncertainty about their actions. Ideally, when a robot can warn that a mistake is likely, humans can take preemptive actions to ensure the successful completion of the robot's task. In the present research we show that a robot employing behavioral cues predictive of making mistakes is judged as more reliable and understandable than robots that do not use these cues predictively, and is trusted on par with a robot that does not employ behavioral cues.",

keywords = "TRUST",

author = "{van den Brule}, Rik and Gijsbert Bijlstra and Ron Dotsch and Wigboldus, {Daniel H. J.} and Pim Haselager",

year = "2013",

language = "English",

isbn = "978-3-319-02674-9",

series = "Lecture Notes in Artificial Intelligence",

publisher = "Springer",

pages = "583--584",

editor = "G Herrmann and MJ Pearson and A Lenz and P Bremner and A Spiers and U Leonards",

booktitle = "SOCIAL ROBOTICS, ICSR 2013",

note = "5th International Conference on Social Robotics (ICSR) ; Conference date: 27-10-2013 Through 29-10-2013",

}

van den Brule, R, Bijlstra, G, Dotsch, R, Wigboldus, DHJ & Haselager, P 2013, Signaling Robot Trustworthiness: Effects of Behavioral Cues as Warnings. in G Herrmann, MJ Pearson, A Lenz, P Bremner, A Spiers & U Leonards (eds), SOCIAL ROBOTICS, ICSR 2013. Lecture Notes in Artificial Intelligence, vol. 8239, Springer, BERLIN, pp. 583-584, 5th International Conference on Social Robotics (ICSR), United Kingdom, 27/10/13.

Signaling Robot Trustworthiness: Effects of Behavioral Cues as Warnings. / van den Brule, Rik; Bijlstra, Gijsbert; Dotsch, Ron et al.
SOCIAL ROBOTICS, ICSR 2013. ed. / G Herrmann; MJ Pearson; A Lenz; P Bremner; A Spiers; U Leonards. BERLIN: Springer, 2013. p. 583-584 (Lecture Notes in Artificial Intelligence; Vol. 8239).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Signaling Robot Trustworthiness

T2 - 5th International Conference on Social Robotics (ICSR)

AU - van den Brule, Rik

AU - Bijlstra, Gijsbert

AU - Dotsch, Ron

AU - Wigboldus, Daniel H. J.

AU - Haselager, Pim

PY - 2013

Y1 - 2013

N2 - By making use of existing social behavioral cues, domestic robots can express their uncertainty about their actions. Ideally, when a robot can warn that a mistake is likely, humans can take preemptive actions to ensure the successful completion of the robot's task. In the present research we show that a robot employing behavioral cues predictive of making mistakes is judged as more reliable and understandable than robots that do not use these cues predictively, and is trusted on par with a robot that does not employ behavioral cues.

AB - By making use of existing social behavioral cues, domestic robots can express their uncertainty about their actions. Ideally, when a robot can warn that a mistake is likely, humans can take preemptive actions to ensure the successful completion of the robot's task. In the present research we show that a robot employing behavioral cues predictive of making mistakes is judged as more reliable and understandable than robots that do not use these cues predictively, and is trusted on par with a robot that does not employ behavioral cues.

KW - TRUST

M3 - Conference contribution

SN - 978-3-319-02674-9

T3 - Lecture Notes in Artificial Intelligence

SP - 583

EP - 584

BT - SOCIAL ROBOTICS, ICSR 2013

A2 - Herrmann, G

A2 - Pearson, MJ

A2 - Lenz, A

A2 - Bremner, P

A2 - Spiers, A

A2 - Leonards, U

PB - Springer

CY - BERLIN

Y2 - 27 October 2013 through 29 October 2013

ER -

Signaling Robot Trustworthiness: Effects of Behavioral Cues as Warnings

Abstract

Publication series

Conference

Keywords

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