Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot

Maartje M.A. De Graaf*, Somaya Ben Allouch, Tineke Klamer

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

Social robots will become ubiquitous in our everyday environments. These robots could potentially extend life expectancy, and improve the health and quality of life of an aging population. A long-term explorative study has been conducted by installing a social robot for health promotion in elderly people's own homes. Content analysis of interviews provided an in-depth understanding of the factors that influence the acceptance of and relationship-building with social robots in domestic environments. The permanent presence of a robot in users' own homes yields the vital challenges social robots encounter to be successfully accepted by their users. These vital acceptance challenges are unlikely to be revealed in one-day laboratory human-robot interaction studies or even in multiple observations of short interactions between humans and robots.

Original languageEnglish
Pages (from-to)1-14
Number of pages14
JournalComputers in Human Behavior
Volume43
DOIs
Publication statusPublished - 1 Jan 2015

Keywords

  • Domestic environment
  • Human-robot interaction
  • Long-term study
  • Social robots
  • User acceptance

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