Seven Paradoxes of Business Process Management in a Hyper-Connected World

Daniel Beverungen; Joos C. A. M. Buijs; Jörg Becker; Claudio Di Ciccio; Wil M.P. van der Aalst; Christian Bartelheimer; Jan vom Brocke; Marco Comuzzi; Karsten Kraume; Henrik Leopold; Martin Matzner; Jan Mendling; Nadine Ogonek; Till Post; Manuel Resinas; Kate Revoredo; Adela del-Río-Ortega; Marcello La Rosa; Flávia Maria Santoro; Andreas Solti; Minseok Song; Armin Stein; Matthias Stierle; Verena Wolf

doi:10.1007/s12599-020-00646-z

Seven Paradoxes of Business Process Management in a Hyper-Connected World

Daniel Beverungen^*, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M.P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, Marco Comuzzi, Karsten Kraume, Henrik Leopold, Martin Matzner, Jan Mendling, Nadine Ogonek, Till Post, Manuel Resinas, Kate Revoredo, Adela del-Río-Ortega, Marcello La Rosa, Flávia Maria Santoro, Andreas SoltiMinseok Song, Armin Stein, Matthias Stierle, Verena Wolf

^*Corresponding author for this work

University of Rome La Sapienza

Research output: Contribution to journal › Article › Academic › peer-review

Abstract

Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

Original language	English
Pages (from-to)	145-156
Number of pages	12
Journal	Business & Information Systems Engineering
Volume	63
Issue number	2
DOIs	https://doi.org/10.1007/s12599-020-00646-z
Publication status	Published - Apr 2021

Bibliographical note

Open access

Keywords

Business process management (BPM)
Social computing
Smart devices
Big data analytics
Real-time computing
BPM life-cycle

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10.1007/s12599-020-00646-zLicence: CC BY

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Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K., del-Río-Ortega, A., La Rosa, M., Santoro, F. M., ... Wolf, V. (2021). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering, 63(2), 145-156. https://doi.org/10.1007/s12599-020-00646-z

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abstract = "Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.",

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Beverungen, D, Buijs, JCAM, Becker, J, Di Ciccio, C, van der Aalst, WMP, Bartelheimer, C, vom Brocke, J, Comuzzi, M, Kraume, K, Leopold, H, Matzner, M, Mendling, J, Ogonek, N, Post, T, Resinas, M, Revoredo, K, del-Río-Ortega, A, La Rosa, M, Santoro, FM, Solti, A, Song, M, Stein, A, Stierle, M & Wolf, V 2021, 'Seven Paradoxes of Business Process Management in a Hyper-Connected World', Business & Information Systems Engineering, vol. 63, no. 2, pp. 145-156. https://doi.org/10.1007/s12599-020-00646-z

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AU - Buijs, Joos C. A. M.

AU - Becker, Jörg

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AU - Bartelheimer, Christian

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AU - Matzner, Martin

AU - Mendling, Jan

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AU - Post, Till

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AU - La Rosa, Marcello

AU - Santoro, Flávia Maria

AU - Solti, Andreas

AU - Song, Minseok

AU - Stein, Armin

AU - Stierle, Matthias

AU - Wolf, Verena

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EP - 156

JO - Business & Information Systems Engineering

JF - Business & Information Systems Engineering

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ER -

Seven Paradoxes of Business Process Management in a Hyper-Connected World

Abstract

Bibliographical note

Keywords

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