Abstract
Most studies on travel satisfaction assumed it as an outcome of travel choices. However, travel choices may also be affected by people's satisfaction with travel. Ignoring this potential reverse effect will lead to an biased understanding on the link between travel behavior and subjective wellbeing. This research examined the influence of travel satisfaction on travel behavior, using questionnaire survey data on shared micro-mobility services in three European cities in 2022. The research findings suggest that travel satisfaction can serve as both pull factors and push factors of travel mode choice. A high satisfaction with shared micro-mobility trips encourages people's future use of these services. A relatively low satisfaction with daily travel also prompts the non-users to try shared bikes/e-bikes as alternative transport modes. Our research provides direct evidence on the feedback effect of travel satisfaction on travel behavior.
| Original language | English |
|---|---|
| Article number | 104185 |
| Pages (from-to) | 1-11 |
| Number of pages | 11 |
| Journal | Transportation Research Part D: Transport and Environment |
| Volume | 130 |
| DOIs | |
| Publication status | Published - May 2024 |
Bibliographical note
Publisher Copyright:© 2024 The Author(s)
Funding
This research is sponsored by the \u201CCOCOMO\u201D project funded by JPI Urban Europe via national grants from: NWO, Netherlands, Grant 438-21-434; UK, Economic and Social Research Council (ESRC), Grant number ES/W000547/1; Sweden, Energimyndigheten, Dnr 2021-001267, Projektnr 51970-1.
| Funders | Funder number |
|---|---|
| Nederlandse Organisatie voor Wetenschappelijk Onderzoek | 438-21-434 |
| Economic and Social Research Council | ES/W000547/1 |
Keywords
- Europe
- Shared micro-mobility
- Sustainability
- Travel behavior
- Travel satisfaction