Reducing customers' total cost of ownership within a software supply network

Slinger Jansen*, Wilfried Rijsemus

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

This paper describes how the company Cordys avoids the ERP problems from the last 15 years by improving the software release, delivery, deployment, and maintenance processes. These ERP problems, such as costly ERP migrations and highly complex maintenance procedures, are circumvented by the introduction of a staging area. This staging area is a software control system that enables a customer to manage software, 3rd party/home developed products, and knowledge such as manuals, licenses and updates, explicitly.

Original languageEnglish
Title of host publicationICSM 2006 Proceedings - 22nd IEEE International Conference on Software Maintenance
Pages269-270
Number of pages2
DOIs
Publication statusPublished - 2006
EventICSM 2006: 22nd IEEE International Conference on Software Maintenance - Philadelphia, PA, United States
Duration: 24 Sept 200627 Sept 2006

Publication series

NameIEEE International Conference on Software Maintenance, ICSM

Conference

ConferenceICSM 2006: 22nd IEEE International Conference on Software Maintenance
Country/TerritoryUnited States
CityPhiladelphia, PA
Period24/09/0627/09/06

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