Abstract
Process mining practitioners often face the challenge of interpreting complex process data and driving process improvements with limited expertise in process optimization, tools, and the application domain of the process. This study explores the integration of LLM-based agentic frameworks in process mining to bridge this gap and democratize access to process optimization. We developed a Proof-of-Concept that leverages a Reasoning WithOut Observation (ReWOO)-based agent to perform process discovery, problem identification, generate ecosystem domain knowledge, and propose potential process improvements. Our experiments on a range of business processes suggest that LLM-based agent systems can insert meaningful domain knowledge into process mining tool interactions.
Original language | English |
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Title of host publication | Process Mining Workshops - ICPM 2024 International Workshops, Lyngby, Denmark, October 14–18, 2024, Revised Selected Papers |
Editors | Andrea Delgado, Tijs Slaats |
Publisher | Springer |
Pages | 663-676 |
Number of pages | 14 |
ISBN (Electronic) | 978-3-031-82225-4 |
ISBN (Print) | 978-3-031-82224-7 |
DOIs | |
Publication status | Published - 28 Mar 2025 |
Event | International Workshops which were held in conjunction with the 6th International Conference on Process Mining, ICPM 2024 - Lyngby, Denmark Duration: 14 Oct 2024 → 18 Oct 2024 |
Publication series
Name | Lecture Notes in Business Information Processing |
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Volume | 533 |
ISSN (Print) | 1865-1348 |
ISSN (Electronic) | 1865-1356 |
Conference
Conference | International Workshops which were held in conjunction with the 6th International Conference on Process Mining, ICPM 2024 |
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Country/Territory | Denmark |
City | Lyngby |
Period | 14/10/24 → 18/10/24 |
Bibliographical note
Publisher Copyright:© The Author(s) 2025.
Keywords
- Agents
- Domain knowledge
- LLM
- Process mining
- ReWOO