TY - JOUR
T1 - Policy Implementation, Street-Level Bureaucracy and the Importance of Discretion
AU - Tummers, L.G.
AU - Bekkers, V.J.J.M.
PY - 2014/5
Y1 - 2014/5
N2 - Street-level bureaucrats implementing public policies have a certain degree of autonomy – or discretion – in their work. Following Lipsky, discretion has received wide attention in the policy implementation literature. However, scholars have not developed theoretical frameworks regarding the effects of discretion, which were then tested these using large samples. This study therefore develops a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement. The relationships are tested using a survey among 1,300 healthcare professionals implementing a new policy. The results underscore the importance of discretion. Implications of the findings and a future research agenda is shown.
AB - Street-level bureaucrats implementing public policies have a certain degree of autonomy – or discretion – in their work. Following Lipsky, discretion has received wide attention in the policy implementation literature. However, scholars have not developed theoretical frameworks regarding the effects of discretion, which were then tested these using large samples. This study therefore develops a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement. The relationships are tested using a survey among 1,300 healthcare professionals implementing a new policy. The results underscore the importance of discretion. Implications of the findings and a future research agenda is shown.
UR - https://www.researchgate.net/publication/263289563_HRM_and_its_effect_on_employee_organizational_and_financial_outcomes_in_health_care_organizations
U2 - 10.1080/14719037.2013.841978
DO - 10.1080/14719037.2013.841978
M3 - Article
SN - 1471-9037
VL - 16
SP - 527
EP - 547
JO - Public Management Review
JF - Public Management Review
IS - 4
ER -