Planning for a successful corporate wiki

Ioanna Lykourentzou, Younes Djaghloul, Katerina Papadaki, Foteini Dagka, Thibaud Latour

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Abstract

Corporate wikis are increasingly being adopted by enterprises as a solution to various organizational processes. Subsequently a significant number of research works have started focusing on providing results on both successful and unsuccessful corporate wiki implementations. Nevertheless, the scope of these studies is usually limited on a specific organizational case or focuses on a limited set of aspects of the wiki adoption, e.g. either the technological or the cultural one. Our objective in this work is to provide an overview of the key factors affecting the successful implementation of an organizational wiki, by analyzing thirty case studies reported in the research literature. The result of this analysis is the identification of a core set of common best practices to be taken into account by stakeholders when planning the integration of a wiki within a corporate context. In this way, the study aims at contributing to the planning and the realization of more successful corporate wiki implementations with enterprise environments. © 2011 Springer-Verlag.
Original languageEnglish
Title of host publicationCommunications in Computer and Information Science
Pages425-439
Number of pages15
DOIs
Publication statusPublished - 2011

Publication series

NameCommunications in Computer and Information Science
Volume194 CCIS

Keywords

  • computer-supported cooperative work
  • corporate wikis
  • enterprise information systems
  • knowledge management

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