TY - CHAP
T1 - Planning for a successful corporate wiki
AU - Lykourentzou, Ioanna
AU - Djaghloul, Younes
AU - Papadaki, Katerina
AU - Dagka, Foteini
AU - Latour, Thibaud
PY - 2011
Y1 - 2011
N2 - Corporate wikis are increasingly being adopted by enterprises as a solution to various organizational processes. Subsequently a significant number of research works have started focusing on providing results on both successful and unsuccessful corporate wiki implementations. Nevertheless, the scope of these studies is usually limited on a specific organizational case or focuses on a limited set of aspects of the wiki adoption, e.g. either the technological or the cultural one. Our objective in this work is to provide an overview of the key factors affecting the successful implementation of an organizational wiki, by analyzing thirty case studies reported in the research literature. The result of this analysis is the identification of a core set of common best practices to be taken into account by stakeholders when planning the integration of a wiki within a corporate context. In this way, the study aims at contributing to the planning and the realization of more successful corporate wiki implementations with enterprise environments. © 2011 Springer-Verlag.
AB - Corporate wikis are increasingly being adopted by enterprises as a solution to various organizational processes. Subsequently a significant number of research works have started focusing on providing results on both successful and unsuccessful corporate wiki implementations. Nevertheless, the scope of these studies is usually limited on a specific organizational case or focuses on a limited set of aspects of the wiki adoption, e.g. either the technological or the cultural one. Our objective in this work is to provide an overview of the key factors affecting the successful implementation of an organizational wiki, by analyzing thirty case studies reported in the research literature. The result of this analysis is the identification of a core set of common best practices to be taken into account by stakeholders when planning the integration of a wiki within a corporate context. In this way, the study aims at contributing to the planning and the realization of more successful corporate wiki implementations with enterprise environments. © 2011 Springer-Verlag.
KW - computer-supported cooperative work
KW - corporate wikis
KW - enterprise information systems
KW - knowledge management
UR - https://www.mendeley.com/catalogue/d0dada4a-3516-388c-b33e-9b69cd7131b9/
U2 - 10.1007/978-3-642-22603-8_38
DO - 10.1007/978-3-642-22603-8_38
M3 - Chapter
SN - 9783642226021
T3 - Communications in Computer and Information Science
SP - 425
EP - 439
BT - Communications in Computer and Information Science
ER -