Outsourcing Number Information Services. The Use of Contact Centers by Dutch Telecom and Its Impact on Labor and Organizational Development

W. Trommel, D. Bannink, M.J.M. Hoogenboom

Research output: Book/Report › Report › Professional

Original language	Undefined/Unknown
Place of Publication	Enschede: Universiteit Twente
Publisher	Unknown Publisher
Publication status	Published - 2007

Cite this

TY - BOOK

T1 - Outsourcing Number Information Services. The Use of Contact Centers by Dutch Telecom and Its Impact on Labor and Organizational Development

AU - Trommel, W.

AU - Bannink, D.

AU - Hoogenboom, M.J.M.

PY - 2007

Y1 - 2007

M3 - Report

BT - Outsourcing Number Information Services. The Use of Contact Centers by Dutch Telecom and Its Impact on Labor and Organizational Development

PB - Unknown Publisher

CY - Enschede: Universiteit Twente

ER -