@inbook{28245ba08ca7425895d6dc66afa6551b,
title = "Organizational citizenship behaviour",
abstract = "Thoroughly revised and updated to include contemporary terms that have gained importance such as furlough, unconscious bias, platform work, and Great Resignation, this second edition of the Encyclopedia of Human Resource Management is an authoritative and comprehensive reference resource comprising almost 400 entries on core HR areas and concepts.",
keywords = "Human resource management, HRM, human resources, HR, employment relations, HRM definitions",
author = "Eva Knies",
year = "2023",
month = feb,
day = "23",
doi = "10.4337/9781800378841.O.10",
language = "English",
isbn = "9781800378834",
series = "Elgar Encyclopedias in Business and Management series",
publisher = "Edward Elgar Publishing",
pages = "287–288",
editor = "Stewart Johnstone and Rodriguez, {Jenny K.} and Adrian Wilkinson",
booktitle = "Encyclopedia of Human Resource Management",
address = "United Kingdom",
}