TY - JOUR
T1 - On the bright and dark side of public service motivation
T2 - the relationship between PSM and employee wellbeing
AU - van Loon, Nina Mari
AU - Vandenabeele, Wouter
AU - Leisink, Peter
PY - 2015/9/3
Y1 - 2015/9/3
N2 - This paper reveals that the relationship between public service motivation (PSM) and employee wellbeing depends on the societal impact potential (SIP) through the job and organizational type. In people-changing organizations, PSM relates to higher burnout and lower job satisfaction when SIP is high: employees sacrifice themselves too much for society. However, in people-processing organizations, low SIP relates to higher burnout and lower job satisfaction: employees experience frustration if they cannot contribute. This shows that whether PSM relates positively depends on institutional logics.
AB - This paper reveals that the relationship between public service motivation (PSM) and employee wellbeing depends on the societal impact potential (SIP) through the job and organizational type. In people-changing organizations, PSM relates to higher burnout and lower job satisfaction when SIP is high: employees sacrifice themselves too much for society. However, in people-processing organizations, low SIP relates to higher burnout and lower job satisfaction: employees experience frustration if they cannot contribute. This shows that whether PSM relates positively depends on institutional logics.
KW - Burnout
KW - job satisfaction
KW - public service motivation (PSM)
KW - societal impact potential (SIP)
KW - type of public organization
UR - https://www.scopus.com/pages/publications/84936952279
U2 - 10.1080/09540962.2015.1061171
DO - 10.1080/09540962.2015.1061171
M3 - Article
AN - SCOPUS:84936952279
SN - 0954-0962
VL - 35
SP - 349
EP - 356
JO - Public Money and Management
JF - Public Money and Management
IS - 5
ER -