Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior

Susanne Poeller; Raquel B. Robinson

doi:10.1145/3665463.3678863

Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior

Susanne Poeller, Raquel B. Robinson

Sub Human-Centered Computing

IT University of Copenhagen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

This work presents an argument to shift our research focus away from quick fixes for negative interactions in online communities. Providing functions such as report, block, and mute to players as a primary defense allows us to treat some of the symptoms, but does not address the underlying problem. We need to focus on how we can replace problematic behavior with fair play, collaboration, and mutual respect. Rather than convincing players through reward-based honor systems, we should inspire them to self-reflect, grow, and become the change they want to see.

Original language	English
Title of host publication	CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play
Publisher	Association for Computing Machinery
Pages	282-284
Number of pages	3
ISBN (Electronic)	9798400706929
DOIs	https://doi.org/10.1145/3665463.3678863
Publication status	Published - 14 Oct 2024
Event	11th ACM SIGCHI Annual Symposium on Computer-Human Interaction in Play, CHI-PLAY Companion 2024 - Tampere, Finland Duration: 14 Oct 2024 → 17 Oct 2024

Publication series

Name	CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play

Conference

Conference	11th ACM SIGCHI Annual Symposium on Computer-Human Interaction in Play, CHI-PLAY Companion 2024
Country/Territory	Finland
City	Tampere
Period	14/10/24 → 17/10/24

Bibliographical note

Publisher Copyright:
© 2024 Copyright held by the owner/author(s). Publication rights licensed to ACM.

Keywords

collaboration
coping
empathy
honor
punishment
rewards
toxicity
videogames

Access to Document

10.1145/3665463.3678863

Cite this

Poeller, S., & Robinson, R. B. (2024). Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior. In CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play (pp. 282-284). (CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play). Association for Computing Machinery. https://doi.org/10.1145/3665463.3678863

Poeller, Susanne ; Robinson, Raquel B. / Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior. CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play. Association for Computing Machinery, 2024. pp. 282-284 (CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play).

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Poeller, S & Robinson, RB 2024, Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior. in CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play. CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play, Association for Computing Machinery, pp. 282-284, 11th ACM SIGCHI Annual Symposium on Computer-Human Interaction in Play, CHI-PLAY Companion 2024, Tampere, Finland, 14/10/24. https://doi.org/10.1145/3665463.3678863

Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior. / Poeller, Susanne; Robinson, Raquel B.
CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play. Association for Computing Machinery, 2024. p. 282-284 (CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Poeller S, Robinson RB. Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior. In CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play. Association for Computing Machinery. 2024. p. 282-284. (CHI-PLAY Companion 2024 - Companion Proceedings of the Annual Symposium on Computer-Human Interaction in Play). doi: 10.1145/3665463.3678863

Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games to Promoting Genuine Positive Behavior

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