Long-term acceptance of social robots in domestic environments: Insights from a user's perspective

Maartje M.A. De Graaf, Somaya Ben Allouch, Jan A.G.M. Van Dijk

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


The increasing mere presence of robots in everyday life does not automatically result in gradual acceptance of these systems by human users. Over the past years, we have conducted several studies with the goal to provide insight into the long-term process of social robots in domestic environments. This paper presents our overall conclusions from the combined findings of our multiple studies on social robot acceptance. We will provide insights from a user's perspective of what makes robots social, describe a phased framework of the long-term process of robot acceptance, present some key factors for social robot acceptance, offer guidelines to build better sociable robots, and provide some recommendations for conducting research in domestic environments. With sharing our experiences with conducting (long-term) user studies in domestic environments, we aim to serve to push this sub-field of HRI in real-world contexts forward and thereby the community at large.

Original languageEnglish
Title of host publication2016 AAAI Spring Symposium Series - Collected Papers from the AAAI Spring Symposia
PublisherAI Access Foundation
Number of pages8
VolumeSS-16-01 - 07
ISBN (Electronic)9781577357544
Publication statusPublished - 1 Jan 2016
Event2016 AAAI Spring Symposium - Palo Alto, United States
Duration: 21 Mar 201623 Mar 2016


Conference2016 AAAI Spring Symposium
Country/TerritoryUnited States
CityPalo Alto


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