Original language | Undefined/Unknown |
---|---|
Title of host publication | Handbuch Kundenbindungsmanagement (Handbook of Customer Retention Management) |
Editors | M. Bruhn, Chr. Homburg |
Place of Publication | Wiesbaden |
Publisher | Gabler |
Pages | 215-248 |
Number of pages | 34 |
ISBN (Print) | 978-3409422697 |
Publication status | Published - 2008 |
Kundenbindung im Industriegütermarketing (Customer Retention in Industrial Marketing)
K.S. Muehlfeld, K. Backhaus, M. Koch
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic