IPERION HS D7.2 Detailed engagement plan for new users' communities

This Deliverable, D7.2, is part of Work Package 7 “Training and Engagement” which aims to expand the service portfolio and widen service coverage for new user communities. The new user communities include the fields of social sciences and humanities; built heritage; palaeontology and palaeoanthropology; and archaeology. These are widely varying and disparate groups, with different types of internal organisation and different degrees of coordination as well as different levels of engagement with scientific research. Here, we propose a plan for engagement with new communities. Some strategies are common to the four new user communities. This maximises effectiveness and impact, and minimises duplication. It will also allow us to easily extend our strategy to any further future new user groups. However, we recognise that the differences between the groups mean that we will need flexible strategies that take into account these dissimilarities. In all cases, we recognise the importance of two-way dialogue to seek the opinions of members of the user groups and the need to adjust IPERION HS’s offering to take account of the needs of the different groups. We propose to monitor engagement of members of the different groups as they request Trans-National Access and calculate Key Performance Indicators that will allow us to monitor the engagement of new user communities compared to more established users.