Intercultural Communication at the University of Aruba

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

Abstract

This contribution describes a study of internal communication at the University of Aruba. The consultancy focused on bottlenecks in internal communication strategies and practices as well as the employees’ experiences and expectations. Interviews and participant observation allowed for an analysis of the use of communication channels, which led to the conclusion that the communication challenges faced by the institute seem to have originated from the growth of the organization rather than from the multicultural society of which it is a part. Changes in organizational culture can have an important impact on communication.
Original languageEnglish
Title of host publicationEnhancing Intercultural Communication in Organizations
Subtitle of host publicationInsights from Project Advisers
EditorsRoos Beerkens, Emmanuelle Le Pichon-Vorstman, Roselinde Supheert, Jan ten Thije
Place of PublicationNew York, London
PublisherRoutledge
Chapter3
Pages34-44
Number of pages11
ISBN (Print)978-0-367-43963-7
DOIs
Publication statusPublished - 27 Jul 2020

Publication series

NameRoutledge Focus
PublisherRoutledge

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