Improvement of public transport services for non-cycling travelers

Margareta Friman; Tommy Gärling; Dick Ettema

doi:10.1016/j.tbs.2018.03.004

Improvement of public transport services for non-cycling travelers

Margareta Friman^*, Tommy Gärling, Dick Ettema

^*Corresponding author for this work

Social Urban Transitions

Research output: Contribution to journal › Article › Academic › peer-review

Abstract

In this paper, we argue that the current focus on cycling must not neglect the need to improve public transport services for the large number of people who do not want to or are unable to cycle. An attractive public transport service is currently therefore the most important component of a sustainable transportation system. The question we address is what measures are needed to improve public transport to make people who do not cycle satisfied with the services such that their well-being increases. Based on research studies of satisfaction with public transport, measures at three levels of public transport services (use, access/egress, and overall) are identified and discussed.

Original language	English
Pages (from-to)	235-240
Journal	Travel Behaviour and Society
Volume	16
DOIs	https://doi.org/10.1016/j.tbs.2018.03.004
Publication status	Published - Jul 2019

Funding

Financial support was obtained through Grant #2014-05335 from the Swedish Governmental Agency for Innovation Systems .

Keywords

Public transport
Satisfaction with travel
Service quality
Well-being

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1016/j.tbs.2018.03.004

1-s2.0-S2214367X17301539-mainFinal published version, 380 KBLicence: Taverne

Cite this

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title = "Improvement of public transport services for non-cycling travelers",

abstract = "In this paper, we argue that the current focus on cycling must not neglect the need to improve public transport services for the large number of people who do not want to or are unable to cycle. An attractive public transport service is currently therefore the most important component of a sustainable transportation system. The question we address is what measures are needed to improve public transport to make people who do not cycle satisfied with the services such that their well-being increases. Based on research studies of satisfaction with public transport, measures at three levels of public transport services (use, access/egress, and overall) are identified and discussed.",

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T1 - Improvement of public transport services for non-cycling travelers

AU - Friman, Margareta

AU - Gärling, Tommy

AU - Ettema, Dick

PY - 2019/7

Y1 - 2019/7

N2 - In this paper, we argue that the current focus on cycling must not neglect the need to improve public transport services for the large number of people who do not want to or are unable to cycle. An attractive public transport service is currently therefore the most important component of a sustainable transportation system. The question we address is what measures are needed to improve public transport to make people who do not cycle satisfied with the services such that their well-being increases. Based on research studies of satisfaction with public transport, measures at three levels of public transport services (use, access/egress, and overall) are identified and discussed.

AB - In this paper, we argue that the current focus on cycling must not neglect the need to improve public transport services for the large number of people who do not want to or are unable to cycle. An attractive public transport service is currently therefore the most important component of a sustainable transportation system. The question we address is what measures are needed to improve public transport to make people who do not cycle satisfied with the services such that their well-being increases. Based on research studies of satisfaction with public transport, measures at three levels of public transport services (use, access/egress, and overall) are identified and discussed.

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KW - Satisfaction with travel

KW - Service quality

KW - Well-being

UR - https://www.scopus.com/pages/publications/85044112879

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M3 - Article

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SN - 2214-367X

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SP - 235

EP - 240

JO - Travel Behaviour and Society

JF - Travel Behaviour and Society

ER -

Improvement of public transport services for non-cycling travelers

Abstract

Funding

Keywords

UN SDGs

Access to Document

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