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Impact of COVID-19 on Referral Patterns and Service Delivery for an Integrated Behavioral Health Program

  • Kelly Glaze
  • , Ashley Sward
  • , Eline Lenne
  • , Samantha Brown
  • , Lindsey Rogers
  • , Karen A Frankel
  • , Susanne Klawetter
  • University of Colorado School of Medicine
  • extern
  • Colorado State University
  • Portland State University

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The emergence and rapid spread of COVID-19 led to unprecedented changes for families and systems of care. This study sought to understand the needs of families participating in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) before and during the pandemic and considers the impact remote service delivery has on access to an integrated behavioral health intervention to support the psychosocial needs of children and caregivers. Needs for referral varied significantly pre- and post-pandemic onset. Analyses revealed that significantly more referrals were made regarding social determinants of health after the onset of COVID-19 (13.8%) compared with prior to the COVID-19 pandemic (4.1%, p < .05). Providers' transition to telehealth services sufficiently served WIC families.

Original languageEnglish
Pages (from-to)142-153
Number of pages12
JournalFamilies in Society
Volume104
Issue number2
DOIs
Publication statusPublished - Jun 2023
Externally publishedYes

Bibliographical note

© The Author(s) 2022.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

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