Abstract
The promise of co-production is increased legitimacy, efficiency and effectiveness and the rise of digital technologies re-invigorates this promise. Often neglected in analyses of ICT-based co-production are public values, especially those of proper governance, concerned with lawfulness, equality and integrity. This chapter employs a public values perspective to assess the role that digital technologies have in co-production practices. We distinguish between three roles that digital technologies can play in co-production: instrumental, transformative and substitutive roles. We connect these roles with three types of public values: proper, performing and responsive governance. ICT-based co-production in all forms seems promising for values of performing governance. Our analysis, however, highlights that proper governance is at risk, especially for transformative and substitutive uses of ICTs.
| Original language | English |
|---|---|
| Title of host publication | The Palgrave Handbook of Co-Production of Public Services and Outcomes |
| Publisher | Springer |
| Pages | 577-594 |
| Number of pages | 18 |
| ISBN (Electronic) | 9783030537050 |
| ISBN (Print) | 9783030537043 |
| DOIs | |
| Publication status | Published - 23 Nov 2020 |
Bibliographical note
Publisher Copyright:© The Author(s) 2021. All rights reserved.
Keywords
- Co-production
- Digital technologies
- Performing governance
- Proper governance
- Public values
- Responsive governance