Feedback, Control, or Explanations? Supporting Teachers With Steerable Distractor-Generating AI

Maxwell Szymanski*, Jeroen Ooge*, Robin De Croon, Vero Vanden Abeele, Katrien Verbert

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Recent advancements in Educational AI have focused on models for automatic question generation. Yet, these advancements face challenges: (1) their "black-box"nature limits transparency, thereby obscuring the decision-making process; and (2) their novelty sometimes causes inaccuracies due to limited feedback systems. Explainable AI (XAI) aims to address the first limitation by clarifying model decisions, while Interactive Machine Learning (IML) emphasises user feedback and model refinement. However, both XAI and IML solutions primarily serve AI experts, often neglecting novices like teachers. Such oversights lead to issues like misaligned expectations and reduced trust. Following the user-centred design method, we collaborated with teachers and ed-tech experts to develop an AI-aided system for generating multiple-choice question distractors, which incorporates feedback, control, and visual explanations. Evaluating these through semi-structured interviews with 12 teachers, we found a strong preference for the feedback feature, enabling teacher-guided AI improvements. Control and explanations' usefulness was largely dependent on model performance: they were valued when the model performed well. If the model did not perform well, teachers sought context over AI-centric explanations, suggesting a tilt towards data-centric explanations. Based on these results, we propose guidelines for creating tools that enable teachers to steer and interact with question-generating AI models.

Original languageEnglish
Title of host publicationLAK 2024 Conference Proceedings - 14th International Conference on Learning Analytics and Knowledge
PublisherAssociation for Computing Machinery
Pages690-700
Number of pages11
ISBN (Electronic)9798400716188
ISBN (Print)9798400716188
DOIs
Publication statusPublished - 18 Mar 2024
Event14th International Conference on Learning Analytics and Knowledge, LAK 2024 - Kyoto, Japan
Duration: 18 Mar 202422 Mar 2024

Publication series

NameACM International Conference Proceeding Series

Conference

Conference14th International Conference on Learning Analytics and Knowledge, LAK 2024
Country/TerritoryJapan
CityKyoto
Period18/03/2422/03/24

Keywords

  • automated question generation
  • Interactive Machine Learning
  • user control
  • user studies
  • XAI

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