Exploring Netflix myths: Towards more media industry studies and empirical research in studying video-on-demand

Using Netflix as a lens, this article identifies and unpacks three central interrelated myths – binge-watching, on-demand, and big data – surrounding global video-on-demand services. These myths are problematic because they make certain ideas about these services seem natural and self-evident, restricting our understanding of their role in culture and society. Moreover, these services provide little transparency and data access to evaluate their claims leading to a call for more media industry studies and empirical research. This article points to valuable avenues of inquiry, emerging from recent studies, that can serve as a source of inspiration for future research in this field.