Explanations First: A Case for Presenting Explanations Before the Decision in Dutch Bad-News Messages.

F. Jansen, D.M.L. Janssen

    Research output: Contribution to journalArticleAcademicpeer-review

    Original languageEnglish
    Pages (from-to)36-67
    Number of pages31
    JournalJournal of Business and Technical Communication
    Volume25
    Issue number1
    DOIs
    Publication statusPublished - 2010

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