Explanations First: A Case for Presenting Explanations Before the Decision in Dutch Bad-News Messages.

F. Jansen, D.M.L. Janssen

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)36-67
Number of pages31
JournalJournal of Business and Technical Communication
Volume25
Issue number1
DOIs
Publication statusPublished - 2010

Cite this