Original language | English |
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Pages (from-to) | 165-172 |
Number of pages | 8 |
Journal | Managing Service Quality |
Volume | 12 |
Issue number | 3 |
Publication status | Published - 2002 |
Employee perceptions of HRM and TQM, and the effects on satisfaction and intention to leave
Paul Boselie, Ton Van der Wiele
Research output: Contribution to journal › Article › Academic › peer-review