Electronic Public Service Delivery: Exploring the Use of Focus Groups for Ex ante Program Evaluation

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Original languageUndefined/Unknown
Title of host publicationElectronic Government
EditorsR. Traunmüller
Place of PublicationBerlin/Heidelberg/New York
PublisherSpringer
Pages138-143
Number of pages6
Publication statusPublished - 2004

Cite this