Effects of directness in e-mails and voice mails

Research output: Contribution to journal › Article › Academic › peer-review

Original language	English
Pages (from-to)	362-382
Number of pages	21
Journal	Journal of Business Communication
Volume	50
Issue number	4
Publication status	Published - 2013

Cite this

@article{e8e59ae1f6d546699b36f64a58df0904,

title = "Effects of directness in e-mails and voice mails",

author = "D.M.L. Janssen and F. Jansen",

year = "2013",

language = "English",

volume = "50",

pages = "362--382",

journal = "Journal of Business Communication",

issn = "1552-4582",

publisher = "SAGE Publications Inc.",

number = "4",

}