Dual processes at work in a call centre: An application of the job demands - resources model

A.B. Bakker, E. Demerouti, W.B. Schaufeli

Research output: Contribution to journal › Article › Academic › peer-review

Original language	Undefined/Unknown
Pages (from-to)	393-417
Number of pages	25
Journal	European Journal of Work and Organizational Psychology
Volume	12
Issue number	4
Publication status	Published - 2003

Keywords

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title = "Dual processes at work in a call centre: An application of the job demands - resources model",

keywords = "Psychologie (PSYC)",

author = "A.B. Bakker and E. Demerouti and W.B. Schaufeli",

year = "2003",

language = "Undefined/Unknown",

volume = "12",

pages = "393--417",

journal = "European Journal of Work and Organizational Psychology",

issn = "1359-432X",

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TY - JOUR

T1 - Dual processes at work in a call centre: An application of the job demands - resources model

AU - Bakker, A.B.

AU - Demerouti, E.

AU - Schaufeli, W.B.

PY - 2003

Y1 - 2003

KW - Psychologie (PSYC)

M3 - Article

SN - 1359-432X

VL - 12

SP - 393

EP - 417

JO - European Journal of Work and Organizational Psychology

JF - European Journal of Work and Organizational Psychology

IS - 4

ER -