Dual processes at work in a call centre: An application of the job demands - resources model

A.B. Bakker, E. Demerouti, W.B. Schaufeli

Research output: Contribution to journalArticleAcademicpeer-review

Original languageUndefined/Unknown
Pages (from-to)393-417
Number of pages25
JournalEuropean Journal of Work and Organizational Psychology
Issue number4
Publication statusPublished - 2003


  • Psychologie (PSYC)

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