Does public service motivation foster justification of unethical behavior? Evidence from survey research among citizens

Guillem Ripoll*, C. Schott

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

A recent thread in public administration research suggests that public service motivation (PSM) may have a dark side. However, empirical research supporting this assumption remains scarce. In this study, we build on and combine previous theoretical studies on the relationship between PSM and (im)morality. In particular, we test whether highly public-service motivated individuals vary their justification of an unethical behavior when the value advanced by this behavior safeguards or puts at risk their interpretation of the public interest. The research design combines two vignettes and various survey questions. Using a sample of more than 1500 citizens in Catalonia (Spain), we provide initial support for a dark side of PSM: justification of unethical behavior. The results for vignette A confirm our hypotheses, while the results for vignette B are insignificant. The discussion addresses the different findings, and provides directions for future research.
Original languageEnglish
Pages (from-to)1-22
Number of pages22
JournalInternational Public Management Journal
Volume26
Issue number1
Early online date12 Oct 2020
DOIs
Publication statusPublished - 2023

Bibliographical note

Publisher Copyright:
© 2020 Taylor & Francis Group, LLC.

Funding

This article was funded by a project of the Ministry of Economy and Competitiveness (Spain) on Public Service Motivation, Objective Performance and Citizen Satisfaction (CSO2017-86,653-P). This work would not have been possible without the helpful comments and criticisms of the anonymous reviewers and editors.

FundersFunder number
Citizen SatisfactionCSO2017-86,653-P
Ministerio de Economía y Competitividad

    Keywords

    • Ethical decision-making
    • Integrity
    • Method bias
    • Organizations
    • Values

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