Abstract
Requirements engineering is a preliminary and crucial
phase for the correctness and quality of software systems.
Despite the agreement on the positive correlation between user
involvement in requirements engineering and software success,
current development methods employ a too narrow concept of
that “user” and rely on a recruited set of users considered
to be representative. Such approaches might not cater for the
diversity and dynamism of the actual users and the context of
software usage. This is especially true in new paradigms such
as cloud and mobile computing. To overcome these limitations,
we propose crowd-centric requirements engineering (CCRE) as a
revised method for requirements engineering where users become
primary contributors, resulting in higher-quality requirements
and increased user satisfaction. CCRE relies on crowdsourcing
to support a broader user involvement, and on gamification to
motivate that voluntary involvement.
phase for the correctness and quality of software systems.
Despite the agreement on the positive correlation between user
involvement in requirements engineering and software success,
current development methods employ a too narrow concept of
that “user” and rely on a recruited set of users considered
to be representative. Such approaches might not cater for the
diversity and dynamism of the actual users and the context of
software usage. This is especially true in new paradigms such
as cloud and mobile computing. To overcome these limitations,
we propose crowd-centric requirements engineering (CCRE) as a
revised method for requirements engineering where users become
primary contributors, resulting in higher-quality requirements
and increased user satisfaction. CCRE relies on crowdsourcing
to support a broader user involvement, and on gamification to
motivate that voluntary involvement.
| Original language | English |
|---|---|
| Title of host publication | 2014 IEEE/ACM 7th International Conference on Utility and Cloud Computing |
| Publisher | IEEE |
| Number of pages | 2 |
| ISBN (Print) | 978-1-4799-7881-6 |
| DOIs | |
| Publication status | Published - 2014 |