TY - CHAP
T1 - Conversational agents
AU - Chaves, Ana Paula
AU - van Hooijdonk, Charlotte
AU - Liebrecht, Christine
AU - Guerino, Guilherme Corredato
AU - Candello, Heloisa
AU - Lee, Minha
AU - Kraus, Matthias
AU - Gerosa, Marco Aurelio
N1 - Publisher Copyright:
© 2025 selection and editorial matter, Constantine Stephanidis and Gavriel Salvendy individual chapters, the contributors. All rights reserved.
PY - 2024/8/29
Y1 - 2024/8/29
N2 - This chapter discusses how the ability to use (human) natural language has changed the way people interact with software systems. Navigating from Turing's Imitation Game to modern intelligent assistants, this chapter provides an overview of conversational agents in both technical and social dimensions of human-computer interaction (HCI). It also explores the techniques and methodologies to develop and evaluate conversational agents under the lens of HCI and discusses the implications and future of these agents in human society.
AB - This chapter discusses how the ability to use (human) natural language has changed the way people interact with software systems. Navigating from Turing's Imitation Game to modern intelligent assistants, this chapter provides an overview of conversational agents in both technical and social dimensions of human-computer interaction (HCI). It also explores the techniques and methodologies to develop and evaluate conversational agents under the lens of HCI and discusses the implications and future of these agents in human society.
UR - http://www.scopus.com/inward/record.url?scp=85201018850&partnerID=8YFLogxK
U2 - 10.1201/9781003490685-7
DO - 10.1201/9781003490685-7
M3 - Chapter
AN - SCOPUS:85201018850
SN - 9781032370040
SP - 201
EP - 240
BT - Human-Computer Interaction in Intelligent Environments
PB - CRC Press
ER -