Abstract
The progress in context-aware systems is predominantly technology-driven, leading to innovations in technology- savvy industries while having almost no impact on other industries, such as the insurance sector. In this paper we introduce a novel, key player-oriented framework that explicitly takes into account the (business) value for each player being relevant when implementing a particular context-aware service on the market. We illustrate the framework’s applicability by means of a case study of a context-aware system that allows for monitoring high-value items for insurance purposes.
Original language | English |
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Pages (from-to) | 139-153 |
Number of pages | 15 |
Journal | Scalable Computing |
Volume | 14 |
Issue number | 3 |
DOIs | |
Publication status | Published - 2013 |
Keywords
- context-aware service; key player; value-orientation; business value; business approach; insurance sector; high-value items monitoring