Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community

Julian Frommel; Regan Mandryk; Madison Klarkowski

doi:10.1145/3505270.3558359

Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community

Julian Frommel, Regan Mandryk, Madison Klarkowski

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Toxicity is and remains a problem in multiplayer games, and can result in harm for players and game environments. Grounded in prior work, we present four challenges that impede solving the problem of toxicity and harassment. We believe that we need to overcome these challenges to ensure safe gaming spaces, and intend to stimulate discussion about how HCI Games research can make substantial contributions toward this goal.

Original language	English
Title of host publication	CHI PLAY '22
Subtitle of host publication	Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play
Editors	Kathrin Gerling, Jo Iacovides, Rainer Malaka, Beth Bonsignore, Julian Frommel
Publisher	Association for Computing Machinery
Pages	263–265
Number of pages	3
ISBN (Electronic)	9781450392112
ISBN (Print)	978-1-4503-9211-2
DOIs	https://doi.org/10.1145/3505270.3558359
Publication status	Published - 7 Nov 2022

Keywords

games
toxicity
toxic
harassment
griefing
hate
prediction
classification
support

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10.1145/3505270.3558359

3505270.3558359Final published version, 390 KBLicence: Taverne

Cite this

Frommel, J., Mandryk, R., & Klarkowski, M. (2022). Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community. In K. Gerling, J. Iacovides, R. Malaka, B. Bonsignore, & J. Frommel (Eds.), CHI PLAY '22: Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play (pp. 263–265). Association for Computing Machinery. https://doi.org/10.1145/3505270.3558359

Frommel, Julian ; Mandryk, Regan ; Klarkowski, Madison. / Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community. CHI PLAY '22: Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play. editor / Kathrin Gerling ; Jo Iacovides ; Rainer Malaka ; Beth Bonsignore ; Julian Frommel. Association for Computing Machinery, 2022. pp. 263–265

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abstract = "Toxicity is and remains a problem in multiplayer games, and can result in harm for players and game environments. Grounded in prior work, we present four challenges that impede solving the problem of toxicity and harassment. We believe that we need to overcome these challenges to ensure safe gaming spaces, and intend to stimulate discussion about how HCI Games research can make substantial contributions toward this goal.",

keywords = "games, toxicity, toxic, harassment, griefing, hate, prediction, classification, support",

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Frommel, J, Mandryk, R & Klarkowski, M 2022, Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community. in K Gerling, J Iacovides, R Malaka, B Bonsignore & J Frommel (eds), CHI PLAY '22: Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play. Association for Computing Machinery, pp. 263–265. https://doi.org/10.1145/3505270.3558359

Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community. / Frommel, Julian; Mandryk, Regan; Klarkowski, Madison.
CHI PLAY '22: Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play. ed. / Kathrin Gerling; Jo Iacovides; Rainer Malaka; Beth Bonsignore; Julian Frommel. Association for Computing Machinery, 2022. p. 263–265.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AB - Toxicity is and remains a problem in multiplayer games, and can result in harm for players and game environments. Grounded in prior work, we present four challenges that impede solving the problem of toxicity and harassment. We believe that we need to overcome these challenges to ensure safe gaming spaces, and intend to stimulate discussion about how HCI Games research can make substantial contributions toward this goal.

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Frommel J, Mandryk R, Klarkowski M. Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community. In Gerling K, Iacovides J, Malaka R, Bonsignore B, Frommel J, editors, CHI PLAY '22: Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play. Association for Computing Machinery. 2022. p. 263–265 doi: 10.1145/3505270.3558359

Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community

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