Challenges facing mental health systems arising from the COVID-19 pandemic: Evidence from 14 European and North American countries

Janet R Cummings, Xinyue Zhang, Coralie Gandré, Alisha Morsella, Laura Shields-Zeeman, Juliane Winkelmann, Sara Allin, Gonçalo Figueiredo Augusto, Fidelia Cascini, Zoltán Cserháti, Antonio Giulio de Belvis, Astrid Eriksen, Inês Fronteira, Margaret Jamieson, Liubovė Murauskienė, William L Palmer, Walter Ricciardi, Hadar Samuel, Silvia Gabriela Scintee, Māris TaubeKarsten Vrangbæk, Ewout van Ginneken

Research output: Contribution to journalReview articlepeer-review

Abstract

We assessed challenges that the COVID-19 pandemic presented for mental health systems and the responses to these challenges in 14 countries in Europe and North America. Experts from each country filled out a structured questionnaire with closed- and open-ended questions between January and June 2021. We conducted thematic analysis to investigate the qualitative responses to open-ended questions, and we summarized the responses to closed-ended survey items on changes in telemental health policies and regulations. Findings revealed that many countries grappled with the rising demand for mental health services against a backdrop of mental health provider shortages and challenges responding to workforce stress and burnout. All countries in our sample implemented new policies or initiatives to strengthen mental health service delivery - with more than two-thirds investing to bolster their specialized mental health care sector. There was a universal shift to telehealth to deliver a larger portion of mental health services in all 14 countries, which was facilitated by changes in national regulations and policies; 11 of the 14 participating countries relaxed regulations and 10 of 14 countries made changes to reimbursement policies to facilitate telemental health care. These findings provide a first step to assess the long-term challenges and re-organizational effect of the COVID-19 pandemic on mental health systems in Europe and North America.

Original languageEnglish
Article number104878
Pages (from-to)1-12
Number of pages12
JournalHealth Policy
Volume136
DOIs
Publication statusPublished - Oct 2023

Bibliographical note

Publisher Copyright:
© 2023

Funding

☆ This article has been made Open Access through funding by the European Observatory on Health Systems and Policies as part of its Health Systems and Policy Monitor ( www.hspm.org), an innovative platform that provides a detailed description of health systems and provides up to date information on reforms and changes that are particularly policy relevant.

Keywords

  • Health policy
  • Healthcare reform
  • Healthcare systems
  • Mental health
  • Telehealth

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