| Original language | Undefined/Unknown |
|---|---|
| Title of host publication | Int. J. of Electronic Customer Relationship Management |
| Pages | 258-268 |
| Number of pages | 11 |
| Publication status | Published - 2009 |
Business/IT-Alignment for Customer Relationship Management: Framework and Case Studies
R.S. Batenburg, J.M. Versendaal
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review