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Blaming the bureaucrat: Does perceived blame risk influence inspectors' enforcement style?

  • Erik Hans Klijn*
  • , Jasper Eshuis
  • , Alette Opperhuizen
  • , N.C. de Boer
  • *Corresponding author for this work
  • Erasmus University Rotterdam

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

Is there a relation between street-level bureaucrats’ enforcement style and their perception of the risk of getting blamed? This article answers this question on the basis of a survey (n = 507) among inspectors of the Netherlands Food and Product Safety Authority. We included perceived media attention on their work as a factor that might influence street-level bureaucrats’ perception of blame risk and their enforcement style. Three dimensions of enforcement style were distinguished from earlier research: legal, facilitative and accommodative. We found that when inspectors perceive more blame risk, they employ a slightly less legal style and, instead, employ a more accommodative style. Thus, they act a little less formally and less coercively (i.e. legal) and take greater account of their peers’ opinions (i.e. accommodative). However, perceived media attention did not have a significant influence on enforcement style
Original languageEnglish
Pages (from-to)283-301
Number of pages19
JournalInternational Review of Administrative Sciences
Volume88
Issue number2
Early online date2020
DOIs
Publication statusPublished - Jun 2022

Keywords

  • Enforcement style
  • blame avoidance
  • Bashing
  • Inspectors
  • Street-level bureaucracy
  • Media
  • blame risk

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