BI-FIT : The fit between Business Intelligence end-users, tasks and technologies

R. Tijssen, M.R. Spruit, M. van de Ridder, B. van Raaij

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    Abstract

    This paper aims at investigating the factors that influence the ―fit‖ between Business Intelligence (BI) end-users, tasks and technologies (BI-FIT). Based on an extensive literature study on the elements of BI-FIT, in this research a BI end-user segmentation model is developed that shows the most relevant factors and the interrelationships between BI end-users, tasks and technologies. This model can be used to help organizations to identify and fulfill the needs of BI end-users, thereby improving adoption and increasing satisfaction of the BI end-user base. The BI-FIT model is evaluated empirically through a multiple case study to enrich and validate the theory.
    Original languageUndefined/Unknown
    Title of host publicationConference on ENTERprise Information Systems (CENTERIS'2009)
    Place of PublicationOfir, Portugal
    PublisherIGI Global
    Pages523-535
    Number of pages13
    Publication statusPublished - 2009

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