Benchmarking privacy policies in the mobile application ecosystem

Sharif Adel Kandil; Micha van den Akker; Koen van Baarsen; Slinger Jansen; Paul van Vulpen

doi:10.1007/978-3-030-04840-2_4

Benchmarking privacy policies in the mobile application ecosystem

Sharif Adel Kandil^*, Micha van den Akker, Koen van Baarsen, Slinger Jansen, Paul van Vulpen

^*Corresponding author for this work

Utrecht University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Mobile app providers have access to, and gather, large amounts of personal data. The exact data varies by app provider and is described in lengthy privacy policies with varying levels of transparency. Privacy policies with a low level of transparency hamper users from making educated decisions about the data that they want to share with third parties. In this paper, the Privacy Policy Benchmark Model is presented based on existing literature and applied to a selection of 20 mobile applications and their privacy policies. The Privacy Policy Benchmark Model is used for evaluating the transparency and quantity of data that is collected. The model consists of two aspects: the amount of data mobile app provides collect and the transparency of those privacy policies. The examined providers are transparent about what they collected and how they use it. They are less transparent about other topics such as the location of the stored information and how information is processed after removal, making privacy and usage considerations more difficult for users on those specific matters.

Original language	English
Title of host publication	Software Business - 9th International Conference, ICSOB 2018, Proceedings
Editors	Krzysztof Wnuk, Sjaak Brinkkemper
Publisher	Springer
Pages	43-55
Number of pages	13
ISBN (Print)	9783030048396
DOIs	https://doi.org/10.1007/978-3-030-04840-2_4
Publication status	Published - 2018
Event	9th International Conference on Software Business, ICSOB 2018 - Tallinn, Estonia Duration: 11 Jun 2018 → 12 Jun 2018

Publication series

Name	Lecture Notes in Business Information Processing
Volume	336
ISSN (Print)	1865-1348

Conference

Conference	9th International Conference on Software Business, ICSOB 2018
Country/Territory	Estonia
City	Tallinn
Period	11/06/18 → 12/06/18

Bibliographical note

Publisher Copyright:
© 2018, Springer Nature Switzerland AG.

Keywords

Mobile app store
Personal data
Privacy policies
Transparency

Access to Document

10.1007/978-3-030-04840-2_4

978-3-030-04840-2_4Final published version, 674 KBLicence: Taverne

Cite this

Kandil, S. A., van den Akker, M., van Baarsen, K., Jansen, S., & van Vulpen, P. (2018). Benchmarking privacy policies in the mobile application ecosystem. In K. Wnuk, & S. Brinkkemper (Eds.), Software Business - 9th International Conference, ICSOB 2018, Proceedings (pp. 43-55). (Lecture Notes in Business Information Processing; Vol. 336). Springer. https://doi.org/10.1007/978-3-030-04840-2_4

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title = "Benchmarking privacy policies in the mobile application ecosystem",

abstract = "Mobile app providers have access to, and gather, large amounts of personal data. The exact data varies by app provider and is described in lengthy privacy policies with varying levels of transparency. Privacy policies with a low level of transparency hamper users from making educated decisions about the data that they want to share with third parties. In this paper, the Privacy Policy Benchmark Model is presented based on existing literature and applied to a selection of 20 mobile applications and their privacy policies. The Privacy Policy Benchmark Model is used for evaluating the transparency and quantity of data that is collected. The model consists of two aspects: the amount of data mobile app provides collect and the transparency of those privacy policies. The examined providers are transparent about what they collected and how they use it. They are less transparent about other topics such as the location of the stored information and how information is processed after removal, making privacy and usage considerations more difficult for users on those specific matters.",

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note = "Publisher Copyright: {\textcopyright} 2018, Springer Nature Switzerland AG.; 9th International Conference on Software Business, ICSOB 2018 ; Conference date: 11-06-2018 Through 12-06-2018",

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doi = "10.1007/978-3-030-04840-2_4",

language = "English",

isbn = "9783030048396",

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Kandil, SA, van den Akker, M, van Baarsen, K, Jansen, S & van Vulpen, P 2018, Benchmarking privacy policies in the mobile application ecosystem. in K Wnuk & S Brinkkemper (eds), Software Business - 9th International Conference, ICSOB 2018, Proceedings. Lecture Notes in Business Information Processing, vol. 336, Springer, pp. 43-55, 9th International Conference on Software Business, ICSOB 2018, Tallinn, Estonia, 11/06/18. https://doi.org/10.1007/978-3-030-04840-2_4

Benchmarking privacy policies in the mobile application ecosystem. / Kandil, Sharif Adel; van den Akker, Micha; van Baarsen, Koen et al.
Software Business - 9th International Conference, ICSOB 2018, Proceedings. ed. / Krzysztof Wnuk; Sjaak Brinkkemper. Springer, 2018. p. 43-55 (Lecture Notes in Business Information Processing; Vol. 336).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AB - Mobile app providers have access to, and gather, large amounts of personal data. The exact data varies by app provider and is described in lengthy privacy policies with varying levels of transparency. Privacy policies with a low level of transparency hamper users from making educated decisions about the data that they want to share with third parties. In this paper, the Privacy Policy Benchmark Model is presented based on existing literature and applied to a selection of 20 mobile applications and their privacy policies. The Privacy Policy Benchmark Model is used for evaluating the transparency and quantity of data that is collected. The model consists of two aspects: the amount of data mobile app provides collect and the transparency of those privacy policies. The examined providers are transparent about what they collected and how they use it. They are less transparent about other topics such as the location of the stored information and how information is processed after removal, making privacy and usage considerations more difficult for users on those specific matters.

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Benchmarking privacy policies in the mobile application ecosystem

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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